top of page
-
What is the return policy for items purchased at Three Sheets?At Three Sheets, we offer an approval option for our customers. You can take the items home to ensure they meet your needs and preferences. If you decide not to keep the items, they must be returned within 2-3 days of the approval taken. It is imperative that the merchandise is returned in the same condition in which it left our store. This policy ensures that all our customers receive products of the highest quality. Please note that approval and return policies are strictly enforced to maintain our store's standards and customer satisfaction.
-
How long can Three Sheets hold an item for me, and what happens if someone else has already placed a hold on the same item?Three Sheets can hold an item for you at our store for 24 hours. However, if the item you are interested in is already on hold for another customer, you have the option to place a secondary hold. This means that if the first hold expires and the item is not purchased, your hold will take immediate effect, ensuring you have the next opportunity to buy it. This system allows for fair access to our in-demand products.
-
What is your return policy?If for some reason your purchase doesn't work out, we accept exchanges for store credit within 7 days from the time of purchase. After the 7 day period, items are no longer eligible for exchane. Please note that all sale items are final sale and cannot be returned or exchanged.
-
Can I special order items that are not currently in stock at Three Sheets?We are pleased to offer the option to special order items. Whether the item is something we typically carry in stock or something we do not normally keep but is available from one of our vendors, we can order it for you. Please note that all special orders are final sale and cannot be returned or exchanged.
-
Does Three Sheets offer fabric samples or swatches that customers can take home?Yes, we offer a huge selection of fabrics for you to browse in-store. To help you make the best decision for your needs, we allow you to take fabric swatches on approval. This means you can take home samples to see how they look and feel in your own environment before making a purchase. Our knowledgeable staff is available to assist you in choosing and approving the perfect swatches to ensure your complete satisfaction.
-
Does Three Sheets offer local delivery for purchases?While Three Sheets does not provide local delivery, we have established relationships with several reputable delivery companies in town. For recommendations on delivery options, please ask your sales associate, and they will be happy to assist you with the best possible options for your needs.
-
Does Three Sheets offer drop shipping services for your products?Some of our vendors offer drop shipping services. If you need an item to be delivered to a different address, please inform us, and we will make every effort to accommodate your request. Our goal is to ensure a seamless shopping experience. For more specific drop shipping inquiries, feel free to contact our sales associate.
bottom of page